Returns Guide

Tuff Tonneaus Product Return Process

Step 1 Contact the Tuff Tonneaus Customer Service Team via email at or on (03) 87200700 to obtain a Return Authorisation (RA) number and arrange your free return.
Step 2 Please write the RA number on the front of the box before you return it.
Please Note:
If the product being returned is a ‘Tonneau Cover’ follow the 'Folding Instructions' below to repackage the goods as this will help to avoid damage in transit. If the goods are damaged when we get them back we will not be able to offer you a refund. You can download a pdf version via this Folding Instructions Link.
Step 3 After we receive the product back in good order we will then process your refund.